Customer Satisfaction Survey

Contact Information

Survey Questions:

1. What was your most recent experience with us?Parts Purchase
Service
Sales - Boat Purchase
Other
Comments:
2. Was this the first time you purchased a boat, bought parts or received service from us?Yes No

3. Overall, how satisfied or dissatisfied are you with the service you received?

4. How did you hear about Berkeley Outdoors Marine?Friend Past Experience Print Ad Radio Internet Google Facebook Email Yellow Pages Boat Show Other
Comments:

5. How do we rate on the following attributes?

6. How likely are you to continue using our services?Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely
7. Do you have any suggestions for improvement?Yes No
If Yes, please share your thoughts:
8. Would you recommend Berkeley Outdoors Marine to family and friends?Yes No
If you answereed No, please share your thoughts:
9. We value our employees and the service they offer, was there anyone that made your experience better?Yes No
Comments:
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